Emily's dream - Alton Towers

In July, we sent Emily and her family to Alton Towers and they had a fabulous time.

We received this lovely feedback from Emily's mum:

Neil and all the team,

I just wanted to thank you for Emily's dream stay at Alton Towers. This break surpassed all expectations as from start to finish everything was so well organised and Neil, you checked in at every step to see what more you could do for us as a family. This made the whole experience so stress free and we were able to explore the park over the three days and two nights we stayed there. Our older two children were able to have some independence whilst still being together as a family.

We kept the details from Emily as a surprise until we arrived and honestly, she had the best time! The days were packed full of rides, shows, aquarium visits, however with the layout of Alton Towers it meant we could escape crowds and feel relaxed as a result. The ride access pass was essential as it helped reduce the waiting times and all the staff were very good with us and Emily's needs. She particularly enjoyed CBeebies land and the Mr Tumble sensory garden as well as a show they put on at lunchtime whilst we ate our picnic.

The accommodation was good and the woodland lodge set up meant again there was plenty of outdoor space which we preferred to a hotel scenario. Another surprise from the Create a Dream Team was the family treat pack in the room which again was well received, thank you.

All in all, we felt as though we had a proper break away as a family and that it was suitable for Emily and her constant smiles, giggles and excitement were wonderful to see, she also managed a lot of walking as well as using her wheelchair and certainly slept well of an evening after being outdoors all day.

We can't thank you enough!

I wish I had taken more but we were too busy enjoying ourselves!